The call centre
Our call centre and online assistance enable us to process all requests immediately and to monitor their completion in real time.
Users’ requests can be made by telephone Monday to Friday between 8.00 am and 7.00 pm continuously or through the Website 24h/24 (UK opening hours: 8.15 am to 4.15 pm Monday to Thursday and 8.15 am to 3.45 pm on Friday).
After approval, the tasks to be carried out are handed over to our technicians and monitored until fully completed.
This process guarantees adherence to contracted time frames, instigates follow-up action depending on priority, ensures traceability and produces regular reports on activities and performance.
News
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10/21/2008
Faceo takes over the facility management of InBev sites in Germany
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09/25/2008
Faceo Signs UK TFM Contract with InBev the Country’s 3rd Largest Brewer
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09/12/2008
Faceo wins Facilities Management contract for the whole Chesterton London Estate
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09/12/2008
FM in Europe: interview of pfm
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09/02/2008
Faceo wins Facilities Management contract with leading IT provider in the UK
Client Area
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