Tools

At the heart of our commitment to performance and quality, Faceo pursues a policy of continuous innovation in its computer systems solutions.

The Faceo service portal offers our clients a permanent single contact point for all services in the form of skills units (eTools).

These eTools are supported by web based technologies and meet our clients’ needs ,

- for access to information and monitoring of our contractual commitments :

• Piloteo : a management services measuring tool

• Reporteo : a new generation reporting tool

• Qualiteo : continuous assessment of adherence to the levels demanded for all the services (SLA/KPI)

- for improvements in our services such as :

• eCenter : call centre and online assistance

• Planeo : a space and data management tool

• Resao : a service for reserving rooms available 24h/24 via the Website

• Mainteo : a technical maintenance monitoring tool

• Mouveo : management of databases relating to people and their location

• Archiveo : a records management tool, whether relating to on-site premises or a warehouse

• Factureo : a tool for monitoring service invoices
  
  

To find out more : the call centre

Client area : Faceo Portal